TERMS & CONDITIONS
THE WEBSITE, HUSKOP LTD AND YOU
INTRODUCTION
This Website (www.huskop.com) (the “ Website“), is owned by and operated by or on behalf of Huskop Ltd. (“ Huskop Company“, “ we” or “ us“). If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by email at info@huskop.com.
Company Registration Number 11426651.
OFFER TERMS & CONDITIONS
PROMOTIONAL OFFERS
From time to time, Huskop Ltd run promotions and offers on selected products or lines. We refer to these collectively as our “Promotional Offers”. All qualifying Promotional Offers will be automatically applied to your order both online and in-store. All of our Promotional Offers are subject to the below terms and conditions:
- They are only valid on full-priced items and cannot be used on sale or promotional items that are already discounted unless otherwise stated;
- They cannot be used in conjunction with any other offer;
- They are valid for a limited period of time as specified in the marketing communication on the website or in stores and cannot be used outside of that period;
- They are not valid on furniture (including beds, mattresses, upholstery and made-to-order items) with the exception of some specific promotional events;
- If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund; and;
- All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
CURRENT OFFERS
FREE UK STANDARD DELIVERY ON ORDERS OVER £50
Free standard delivery (normally £3.50) applies to online, telephone and store mail orders to the UK mainland only. Offer applies when order value, net of discounts or promotions, equals £50 or more.
FREE FURNITURE DELIVERY
Huskop Ltd. are offering free furniture delivery to all mainland UK.
SHOPPING CODES
On occasions Huskop Ltd. will release Shopping Codes via email or other marketing channels. The Shopping Codes enable a discount to be applied to your order as specified on the marketing communication. To apply the Shopping Code online enter it as requested during the Check Out process. For in store purchases you must present and/or quote your Shopping Code or show it on a mobile device. The discount will then be applied to your order, subject to the terms and conditions below:
- Shopping Codes are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;
- Shopping Codes cannot be used in conjunction with any other offer;
- Shopping Codes are valid for a limited period of time as specified in the marketing communication, they cannot be used outside of that period;
- Shopping Codes are not valid in our clearance stores;
- Shopping Codes are not valid on gift wrap, gift box service, gift tenders*, or any furniture including beds, mattresses, upholstery and made-to-order items.
- If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.
- Shopping codes are for use by the intended recipient only and proof of entitlement may be requested;
- All orders are subject to acceptance and any improper use of shopping codes may result in the cancellation of your order;
- All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice; and
- Specific offer terms and conditions are provided with each Shopping Code – for specific information relevant to that offer, please refer to marketing material on which it is featured.
USE OF WEBSITE
These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions (“Terms”) apply to your use of and access to the Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.
Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these Terms for future reference.
If you do not agree to these Terms, you must cease using and accessing this Website.
Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time.
We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to Huskop Ltd. for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.
ORDERS
PLACING AN ORDER
By placing an order with us you agree to and accept these Terms. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us either by telephone on 020 375 89 222, by email at info@huskop.com
By placing an order via this Website you are making an offer to Huskop Ltd. to purchase the goods detailed in your order upon the terms described in your order.
Once you have placed an order for goods (and delivery, if applicable) we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted. A contract between you and Huskop Ltd.for the sale and delivery of our goods will only exist once an order has been accepted, processed and despatched to you. We will take payment from your credit/debit/PayPal account at the time you place your order for any made to order items. For all other types of products, your credit/debit card/PayPal account will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point that they are despatched to you. This does not affect your legal rights.
Prices and availability of goods are subject to change without notice.
DELIVERIES
Please note that a delivery charge will be added to your order value where appropriate. Huskop Ltd. shall receive such delivery charge in relation to the delivery of the goods.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. Huskop Ltd. cannot accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.
CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
STOCK AVAILABILITY
We endeavour to display all items currently available on our website, and aim to hold stock of all styles and sizes while a product is active. Occasionally, an item will be out of stock. If this is the case and we expect more stock to become available, this will be highlighted in your shopping basket. The stock status for your order will also be shown on your order confirmation. If the item is available to purchase on back order, we will provide a promise date for expected delivery. However, if a product is truly out of stock, you will not be able to add it to your shopping basket.
YOUR RIGHT TO CANCEL
You have a legal right to change your mind and cancel your order within 7 days of receipt and receive a refund of all charges for the cancelled goods and the delivery charges. We will process the refund without delay and in any event not later than (a) 7 days after the day we receive back from you any products supplied; or (b) if there were no products supplied, 7 days after the day on which we receive your cancellation notification. This includes the delivery fees incurred by Huskop Ltd.
FURNITURE RETURNS
The following items cannot be returned unless faulty or damaged:
- • Ex-display display items purchased from store
- • Items purchased from our Clearance range
- • Made-to-order items created to specifications
- • For hygiene reasons, mattresses, toppers and protectors cannot be returned once the packaging has been removed
This does not affect your legal rights.
We are now able to resume furniture collection. Our courier, Wincanton, will be following a process designed to keep our customers and colleagues safe. As a result, collections will only be taking place Tuesday–Friday. Only items that do not require disassembling will be collected – if an item was assembled, you will need to take it apart yourself. The item will need to be re-wrapped in the original packaging where possible, and we will make arrangements with you to collect it.
Please contact our Customer Services Team at info@huskop.com within 30 days of receipt to discuss the return of furniture items. Under our returns policy, we cannot accept the return of items that have been used or damaged since we delivered them. (Please note, our furniture collection includes mirrors.)
GENERAL TERMS AND CONDITIONS
WASTE ELECTRICAL OR ELECTRONIC EQUIPMENT DIRECTIVE
Recycling your old electricals is easy!
Recycle your electrical and electronic devices free at your local recycling centre. To find your nearest centre, visit the recycle more website and type in your postcode.
Why recycle?
Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health. We’re proud to support your local authority in providing local recycling facilities for electrical equipment. To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.
How are we helping?
In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by financially supporting the national network of WEEE recycling centres established by local authorities. This is achieved through membership of the national Distributor Take-back Scheme (DTS). To find more information on WEEE recycling and to locate your nearest recycling centre please visit the Recycle More website.
DISCLAIMER & LIMITATIONS OF LIABILITY
Huskop Ltd. does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Huskop Ltd. nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of The Huskop Ltd. or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of Huskop Ltd. and any other associated company of Huskop Ltd. as if references to Huskop Ltd. included references to each such associated company.
Huskop Ltd. uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Huskop Ltd. will not be responsible for any errors or omissions or for the results arising from the use of such information. While Huskop Ltd. takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Huskop Ltd. will not be responsible nor liable for your use of any other Websites which you may access via links within this Website. Huskop Ltd. does not control these Websites and is not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by or affiliation with Huskop Ltd.. The entire liability of Huskop Ltd. under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Huskop Ltd. will not be liable to you or be deemed to be in breach of these Terms or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
No person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark Huskop Ltd. or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this Website for the sole purpose of using this Website in good faith for domestic purposes or placing an order with Huskop Ltd; and
Copy, print (one copy only) or download the material on this Website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
LAW AND TERRITORY
To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This Website and our Terms have been designed for use within the United Kingdom and under UK law.